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We wish to offer at all times a service of the highest quality for our customers.
In order to respond to your demands, Aliénor Lutherie posts throughout the world using both standard or express postage.
Free delivery is offered for orders of more than 1200 euros.
We post our orders during the week (Monday to Saturday, except bank holidays).
A confirmation e-mail is sent to you the moment your order has been sent. To know when you will receive your order, it is necessary to take into account the availability of the items in your order. The availabilty of each article is given when you place your order. If the order is in stock the deadline is 2 working days plus the time of postage. If, this is not the case the deadline is 9 working days plus the time of postage.
The standard postage time is 3 days and express postage is 1 day. Contact us is you need your order to be sent by courier.
After validating your basket, the confirmation and details concerning the postage of your order are summarised. You can always modify your delivery and billing address.
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